Collection of Personal Information
We collect personal information from you (such as name, address, telephone number, email address & personal financial details etc) when you contact us. We need to collect this information so that we can assess your circumstances in order to provide our services to you. Please do not contact us if you do not wish us to collect this information.
Collection of Other Information
The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.
Use of Your Information
By using our website, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with our services and developing our business which includes:
- Communicating with you
- Completing financial assessments
- Conducting market research
- Carrying out statistical, technical and logistical analysis
Sharing Your Personal Information
Except so far as is necessary by law, we will not share your information with any third party unless you provide us with your specific permission.
Your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.ico.gov.uk
Accessing Your Personal Information
If you wish to review or receive copies of the personal information we hold about you, or have any other queries please write to us (including full details of your request) at:
Debt Advice Hub
31 Manor Road
We may charge a small administration fee in relation to fulfilling a request for access to your information.